This article will help you to install and update the Harmony and Automatic system with desktop software.
You may need this guide in some situations, such as after replacing the hub interface, or to change the gear ratio configuration on the e-bike.
If troubleshooting
Note that the desktop Automatic and Harmony software is not a necessary component for troubleshooting, and should be used only for firmware upload and configuring the hub interface.
Step-by-step instructions
1 - Download and install the software
Tools
- A computer with Windows 7, Windows 8 or Windows 10:
- If you had a previous installation of the Automatic and Harmony desktop software, make sure to delete the old files before a new installation. On windows, you can find them on “C:\Program Files (x86)\FallbrookTechnologies directory”
- A new installation of the Automatic and Harmony desktop software 3.0 version. Download here.
Software installation instructions
- Before installing, make sure to delete any files from a previous installation of the Automatic and Harmony Desktop Software.
- You can find the files on “C:\Program Files (x86)\FallbrookTechnologies directory”.
- Download the desktop software from the link provided above.
- Install and follow the instructions, and complete the installation.
2 - Establish a connection between the computer and the hub interface
Tools
- A computer with an installation of the Automatic and Harmony Desktop Software 3.0 version
- A bicycle with an Automatic, Automatic+, Harmony, or Harmony H|sync hub interface
- A Mini-USB cable
Connection instructions
- Disconnect the hub interface main cable from the e-bike.
- Pull the cable, located as shown below.
- Open enviolo Automatic and Harmony desktop software 3.0 version.
- Connect the computer and enviolo AHI via a Mini-USB cable.
- Select “Click to connect” on the computer.
- You will see the screen “Communications established”, and from there, you will be able to choose multiple configuration options.
3 - Flash the firmware to the hub interface
Tools
- A computer with an installation of the Automatic and Harmony Desktop Software 3.0 version
- A bicycle with an Automatic, Automatic+, Harmony, or Harmony H|sync hub interface
- A Mini-USB cable
Firmware installation instructions
- With the software open on your computer and connected to the hub interface, select “enviolo Automatic setup”.
- Choose what configuration you need to do for your AHI system, from one of two options:
- To flash a new software version, select “Update firmware”.
- To use or edit an old configuration, select “Load setup from file”.
- Select “Update Firmware”.
- Select the firmware process, which will be opened automatically, according to the process you need:
- New process - 4.0.5 as *bin file.
- Old process - 3.0.5 as *s19 file.
- After the firmware update is run and a confirmation appears, select “OK” to return to the main screen.
- If the update fails, please reconnect the USB cable, restart the Desktop software, and repeat the process up to here.
- Proceed below to configure the hub interface and controller.
- Alternatively, to exit the configuration already:
- Select “Exit”
- Remove the USB cable
- Reconnect the Automatic main cable
- Alternatively, to exit the configuration already:
Calibrate after configuring
After each firmware update, a new calibration is necessary and the parameter settings need to be updated. To ensure you have the proper parameters available please save the parameters prior to the update. You will find more information on this in the system configuration section.
4 - Configure the hub interface and controller
Tools
- A computer with an installation of the Automatic and Harmony Desktop Software 3.0 version
- A bicycle with an Automatic, Automatic+, Harmony, or Harmony H|sync hub interface
- A NuVinci controller, one of two choices:
- NuVinci H3 controller (a 3-button controller used in the right side of the handlebar)
- NuVinci ARC Advanced Rider Controller (a grip controller used in the left side of the handlebar)
- A Mini-USB cable
Configuration instructions
- With the software open on your computer and connected to the hub interface, select “enviolo Automatic setup”.
- Enter the bicycle configuration, and configure the hub interface:
- Front cog size - number of teeth on the front sprocket.
- Rear cog size - number of teeth on the rear sprocket.
- Bosch geared - make sure to select this only for Bosch Gen 2 variants. This has an impact on ride performance.
- Chain only or belt compatible - make sure to select this variant on firmware variants 3.X.X.
- Systems with 4.X.X firmware will only show one variant of System Configuration.
- Proceed to configure the controller, depending on the controller your e-bike has:
- For the NuVinci H3 controller (right handlebar side), configure:
- Low cadence set point
- Medium cadence set point
- High cadence set point
- For the NuVinci Advanced Rider Controller (left handlebar side), configure:
- Low cadence limit
- High cadence limit
- Display brightness
- For the NuVinci H3 controller (right handlebar side), configure:
- Select “Exit”.
- Remove the USB cable.
- Reconnect the Automatic main cable.
Configuration for BOSCH Gen 2
In the case of using a Bosch Gen 2 system, please make sure to save the last parameter settings prior to the update. The old parameter file will be incompatible with the new desktop software and leads to incorrect ride behavior.
Done and ready to roll
If you followed all steps you updated and/or installed the software for the Harmony system. Enjoy the ride!