Contact support

Send us a message, or contact an agent from our help desk for technical help.

Are you in North America?

If you are a retailer in North America, please reach out to Quality Bike Products (QBP) for warranty & support

North America support & warranty

Are you a consumer?

For issues with your bike, please contact your bike brand, dealer, or local retailer, which is your first line of support

More info

Describe your issue

Fill in this form and we will get back to you as soon as possible:

Use the above field only in case of a broken hub. Not for other broken parts. Countries outside the EU are excluded for pick up.

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