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Are you in North America?

If you are a retailer in North America, please reach out to Quality Bike Products (QBP) for warranty & support

North America support & warranty

Are you a consumer?

For issues with your bike, please contact your bike brand, dealer, or local retailer, which is your first line of support

More info

Describe your issue

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Please enter the bike brand and the model of the bike.

CAN protocol is only used for bikes that have no separate controller on the bike. The adjustment of the cadence goes via the display of the eBike system. When this is the case you require CAN protocol settings. If you are unsure leave this in the comments.

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