Due to the holidays, we are closed between December 22 and January 4. We are happy to help you again from January 5th!
Please enter the bike brand and the model of the bike.
You can find the type of interface on the bottom of the AUTOMATiQ interface.
CAN protocol is only used for bikes that have no separate controller on the bike. The adjustment of the cadence goes via the display of the eBike system. When this is the case you require CAN protocol settings. If you are unsure leave this in the comments.