This article contains an overview of the known Bosch error codes, these will show up on the display.
BES3 Bosch Smart System
1B7610
Error type: Software version and connectivity.
Issue: Bosch display indicates communication error between Bosch and Enviolo Automatic.
Solution: Update Enviolo and Bosch software versions – See guide.
1B7612
Error type: Software version and connectivity.
Issue: Bosch display indicates communication error between Bosch and Enviolo Automatic
Solution: Update Enviolo and Bosch software versions – See guide.
1B7613
Error type: Software version and connectivity.
Issue: Bosch display indicates communication error between Bosch and Enviolo Automatic
Solution: Update Enviolo and Bosch software versions – See guide.
BES2 system
Early indications
Error codes starting with a "5" are Bosch errors.
Errors codes starting with a "7" are Enviolo errors.
Errors 595 and 596 could be caused by both Enviolo and Bosch.
580
Error type: Software version.
Issue: The system software is not up to date.
Solution: Update the system firmware to the latest version.
591
Error type: Transmission authentication.
Issue: The transmission could not be identified correctly. Motor support is off or delayed in the start-up phase. Walk-assist or drive mode are not available, no gear shift.
Solution: Only use original components. Switch off the e-bike, remove the battery, replace the battery and restart the e-bike.
592
Error type: Nyon software.
Issue: The Nyon software does not support the eShift function.
Solution: Perform a firmware update.
593
Error type: Configuration.
Issue: The e-bike is not intended for eShift due to an incorrect hardware container. No motor support and no gear shift possible.
Solution: Turn the system off and then on again. If the problem persists, contact the e-bike manufacturer.
595
Error type: CAN communication.
Issue: No transmission communication, no eShift indicator.
Solution: Turn the system off and then on again. Check cables and connectors. Ensure the CAN protocol is set to Bosch in the enviolo desktop tool. Use the manufacturer's diagnostic tool to perform a system diagnostic. Replace the transmission system electronics.
596
Error type: Lost CAN communication.
Issue: No transmission communication, no eShift indicator.
Solution: Turn the system off and then on again. Check cables and connectors. Ensure the CAN protocol is set to Bosch in the enviolo desktop tool. Use the manufacturer's diagnostic tool to perform a system diagnostic. Replace the transmission system electronics.
750
Error type: Internal fault.
Issue: Cadence control and shifting are not possible.
Solution: Contact Enviolo support for further diagnostics.
751
Error type: Configuration.
Issue: There is limited functionality for the cadence control. Manual shifting is possible.
Solution: Adjust/correct the configuration via the enviolo desktop tool.
760
Error type: Calibration timeout.
Issue: The AUTOMATiQ interface attempted to calibrate, but it was not pedaled.
Solution: Use the enviolo desktop tool for diagnostics if required to remove any unsupported components.
761
Error type: Calibration range.
Issue: The Calibration was completed and identified that the whole ratio range isn´t available.
Solution: Rerun the calibration and if necessary use a working interface as double-check.
770
Error type: Input speed sensor.
Issue: There is limited functionality of the cadence control. Manual shifting possible.
Solution: Turn the system off and then on again. Check the proper fit of the input speed ring and ensure 12 magnets are available. If the problem persists, please contact Enviolo support.
771
Error type: Output speed sensor.
Issue: Limited functionality of the cadence control.
Solution: Turn the system off and then on again. Check the proper fit of the output speed ring and ensure 6 magnets are available. If the problem persists please contact Enviolo support.
780
Error type: Motor.
Issue: Cadence control and manual shifting are not possible. The gear system is locked in an undefined gear.
Solution: Turn the system off and then on again. If the problem persists please contact Enviolo support for further diagnostics.
781
Error type: CVP encoder.
Issue: Cadence control and manual shifting are not possible. The gear system is locked in undefined gear.
Solution: Turn the system off and then on again. If the problem persists please contact Enviolo support for further diagnostics.
799
Error type: Configuration.
Issue: Cadence control and shifting are not possible.
Solution: Turn the system off and then on again. Please contact Enviolo support for further diagnostics.